Terms & Conditions

MORE LUXURY CLUB LTD

September 2025

About These Terms

These Terms and Conditions (“Terms”) govern the relationship between More Luxury Club Ltd (“MLC”, “we”, “us”, “our”) and any Member (“you”, “your”) who purchases or participates in Membership, including but not limited to Co-Ownership and Founding Membership. By purchasing a Membership, visiting our website, or otherwise engaging with our services, you agree to be bound by these Terms.

Nothing in these Terms shall affect your statutory rights as a consumer under the laws of England and Wales. This provision applies equally to Co-Owners and Founding Members.

By using our Site and Service you accept these Terms & Conditions and you agree to comply with them.

This agreement is binding between you and us as soon as you:

Receive the confirmation for your account and logins from us; or
Access or use parts of our site that are not dependent on creating an account.
If you do not agree with these Terms & Conditions you must not use our Site or Service.
We recommend that you print a copy of these Terms & Conditions for future reference.

Modification of These Terms

We reserve the right to modify these terms and conditions at any time without the consent of any other parties.
These changes will be documented in this section of the site and it is our visitors’ and members’ responsibility to check this each time they use our site or services.

1. Company Details

More Luxury Club Ltd is incorporated and registered in England and Wales with company number 14829255 and its registered office at 13 Whitchurch Lane, Edgware, Middlesex, HA8 6JZ United Kingdom.

2. ID Verification

· More Luxury Club Ltd (“MLC”) reserves the right to verify the identity of each applicant using third-party verification technology. You may be required to submit a photograph of your government-issued ID together with a live selfie. Our verification partner uses advanced face recognition technology to authenticate members in real time.

MLC collects and processes the following data for verification purposes: email, title, surname, date of birth, address, and phone number(s).

We retain this data for the duration of your membership. All ID data will be permanently removed once your membership has been terminated. If your application is declined, MLC will not store your documents.

You have the right to request access to the data we hold about you at any time, in line with our Privacy Policy.

3. Membership Types

Co-Ownership

Co-Ownership shall be structured such that each eligible bag is divided into four (4) equal Shares, each allocated to a Co-Owner.
Each Share entitles the Co-Owner to up to twelve (12) weeks’ use per year, in blocks of one (1) to four (4) weeks, subject to availability and Access Rules herein.
All Co-Owners must complete verification checks, including but not limited to identity and bank verification, within fourteen (14) days of purchase.
MLC may cancel the Co-Ownership at its sole discretion if verification is not completed or is failed.

Founding Membership

Founding Membership is a one-time fee of seventy-five pounds sterling (£75).
Benefits include four (4) weeks of access to bags in the first year, together with ancillary benefits such as priority access, invitations to events, and promotional partner offers, which MLC may vary at its discretion.
Founding Membership does not confer any proprietary rights in bags or Shares.
It is personal, non-transferable, and non-refundable beyond statutory cancellation rights.

4. Service Fees & Payments

Co-Owners shall pay mandatory monthly service fees (“Service Fees”) for the duration of Share ownership.
Service Fees shall be collected by direct debit or card auto-renewal.
Failure to pay Service Fees may result in suspension of Membership.
Interest may be charged at 8% above the Bank of England base rate if amounts remain unpaid following written notice.

5. The Designer Bags

All designer bags offered through More Luxury Club are in either new or pre-owned condition. Where vintage or pre-owned items show signs of wear, these are described and photographed in the relevant product listing on the site.

Every bag is 100% genuine and authenticated by trusted external authentication services. We only source from vetted suppliers who provide proof of authenticity.

The bags are accurately described in the site’s listings; however, photographs are provided for guidance only and are not contractually binding. Colours, textures, and finishes may differ slightly from those shown. By using our services, you acknowledge and accept this.

All bags are cleaned, serviced, and maintained after each use by MLC members. Each bag is forensically marked and re-authenticated whenever it enters or leaves our business. We record its condition using photography and/or video at each stage. This record is stored by MLC and may be used as a reference point or evidence in the event of a dispute.

All personal data, financial details, or documents you provide to MLC are stored securely, encrypted, and processed in accordance with our Privacy Policy.

Co-Owners may access bags outside of their Share allocation, and Founding Members may access bags under their loan entitlements, subject always to availability and Access Rules.
All loans must be arranged exclusively through MLC’s platform.
Members shall pay applicable shipping and handling costs for loans unless expressly included in Membership.

6. Bag Loans (Short-Term Access)

Co-Owners may access bags outside of their Share allocation, and Founding Members may access bags under their loan entitlements, subject always to availability and Access Rules.
All loans must be arranged exclusively through MLC’s platform.
Members shall pay applicable shipping and handling costs for loans unless expressly included in Membership.

7. How to Use Your Share / Access Rules

Co-Owners may book use slots up to ninety (90) days in advance, for periods of one (1) to four (4) weeks, subject to availability on a first-come, first-served basis.
Members shall exercise reasonable care in use of bags. Prohibited uses include re-lending, commercial exploitation without prior written consent of MLC, and failure to store the bag appropriately.
Bags must be returned in original packaging, including dustbags and accessories.
Failure to return items may result in replacement charges, damage liability, and recovery of lost revenue.

8. Delivery & Returns

Deliveries within Greater London shall be made next day, with a two (2) hour delivery slot.
Deliveries elsewhere in the United Kingdom shall be within a reasonable timeframe as notified by MLC.
Missed delivery slots may incur a reasonable re-delivery charge, to be notified to the Member.
All items must be returned in their original packaging and with all accompanying accessories.
Failure to do so may constitute damage, subject to liability provisions herein.

9. Cooling-Off & Cancellations

Members have a statutory right to cancel within fourteen (14) days from the date of Membership approval.
This right is waived if bag access has commenced.
If a Co-Owner cancels Service Fees, this shall constitute forfeiture of their Share, subject to Resale & Exit provisions.

10. Resale & Exit

After twelve (12) months of ownership, a Co-Owner may request resale of their Share.
MLC shall determine the current market value of the Share, acting reasonably.
MLC may, at its discretion, offer a higher value if payment is taken as credit.
Private resales must be facilitated by MLC and are conditional upon the incoming member passing verification checks.
Members acknowledge that resale value may be lower than the original retail value.
In the event of forfeiture for non-payment or breach, MLC may resell the Share and recover any unpaid amounts from the proceeds. If resale exceeds the amounts owed, MLC may, at its discretion, remit the balance to the former Member.

11. Termination & Default

MLC may suspend or terminate Membership for non-payment, breach of Access Rules, repeated late returns, or failure to return a bag.
Non-return of a bag constitutes default, and the Member shall be liable for the full original retail value of the bag. Such conduct may be treated as theft and pursued via debt recovery or legal action.
MLC reserves the right to terminate Membership with reasonable notice in exceptional circumstances, including cessation of business operations.
Memberships are non-refundable outside of statutory cancellation rights, save where MLC, at its discretion, permits termination for extenuating circumstances (e.g. where no bags are available within six (6) weeks of membership commencement).

12. Liability & Insurance

Insurance. All our designer bags are fully insured for loss or damage subject to each co-owner agreeing to and abiding by these terms and conditions. All bags, whilst in your possession, should either be worn or locked in your home or place of residence during travel. Hermes designer bags are required to be locked in a safe when not being worn due to the high value of the item. You are not required to insure any item yourself.

Exclusions:

Loss or Damage occurring outside of the Resident Country if You have been, or intend to be, away from your Resident Country for more than 60 consecutive days.
Any routine repair, servicing, inspection, maintenance, cleaning, alteration, or restoration costs.
Loss or Damage caused by or resulting from natural ageing, wear and tear, gradual deterioration, inherent or latent defect, rust or oxidation, moth or vermin, other than Loss or Damage resulting from wear and tear or mechanical derangement to a clasp, setting or other fastening, carrier or container.
Scratching, denting or cosmetic only damage
Damage or markings to the interior of a bag including pen marks, makeup, liquid spills of any kind.
Any Loss or Damage to the designer bag away from either your home or another private dwelling in the UK where You are staying temporarily, unless the item is:

a) worn by You, or

b) carried under Your close personal control or c) Kept in a locked safe

d) Kept in a locked gym locker whilst you remain on the gym premises

Loss from baggage unless carried by hand under your personal supervision
Any theft from an unattended motor vehicle.
Electrical or mechanical fault or breakdown.

13. General Provisions

Members may not assign or transfer rights or obligations without MLC’s prior written consent, except as expressly permitted herein.
MLC shall not be liable for delays or failures due to events beyond its reasonable control.
These Terms constitute the entire agreement between MLC and the Member and supersede all prior agreements or understandings.
If any provision is invalid, the remainder shall remain in full force.
No failure or delay in enforcing rights shall constitute a waiver thereof.
Notices shall be in writing, by email or post, to the details held on file.
MLC may vary these Terms with not less than thirty (30) days’ notice. Continued use constitutes acceptance of the amended Terms.
Third-party rights are excluded, save for insurers, payment providers, logistics partners, and other expressly designated third parties, who may enforce rights to the extent relevant.

14. Dispute Resolution & Governing Law

Members shall notify MLC in writing of any complaint or dispute (concierge@moreluxury.club) and seek informal resolution in good faith prior to initiating proceedings.
These Terms and any dispute or claim (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over claims brought by Members.
MLC may bring proceedings in England and Wales or in any other jurisdiction with competent authority.
Nothing in these Terms shall affect Members’ statutory consumer rights.

15. Acknowledgement of These Terms & Conditions

I acknowledge that I have read the More Luxury Club Co-Ownership Terms and Conditions, and I understand that I must comply with them as a Co-Owner of any items that I co-own or borrow as part of my co-ownership agreement.

By purchasing a Membership, visiting our website, or otherwise engaging with our services, you agree to be bound by these Terms. In addition, when you purchase a share, we will send you a copy for your signature, so that you can keep that with your records.